When operations are fully staffed the support workers will work in rotation to support 24-hour operations – rotational shifts will include early-morning-day, afternoon-evening, and overnight.
The role of the Shelter Support Worker is important in maintaining a healing-centered, safe, and welcoming environment rooted in the values of respect, reciprocity, and resilience.
In accordance with the established mandate of the Four Nation’s Women’s Shelter and reporting directly to the Executive Director for technical support, and the Administrative Assistant for daily support, the Shelter Support Worker will play a key role in assisting residents with supports of daily living, by providing trauma-informed, culturally grounded, and respectful support to women and their children who access the Four Nations Women’s Shelter.
Regular duties include intake support, crisis intervention, and emotional and practical care for residents. Other tasks include providing transfers for residents to and from appointments, working collaboratively with team members to coordinate and organize activities designed to support women’s wellness, cultural and social support, life skills, and physical health, etc. Other duties include supporting the team with daily operations like general housekeeping duties to ensure common areas are clean and tidy, cleaning vacant rooms and preparing them for occupancy, laundry, and assisting with cooking light meals. Other related duties include general office support, documentation, records, and general reception and intake. This position of trust maintains all information in accordance with the Personal Information Protection and Electronic Documents Act and other applicable legislation.
Please submit your application to:
Human Resources Recruitment
jobs@heiltsuk.ca